Veterinary Specialists & Emergency Service at 825 White Spruce Boulevard, Rochester, New York.

DO NOT GO HERE!!!!! If I could give 0 stars, I would! I don't even know where to start. This place is nothing but a scam. The veterinary doctors are RUDE and condescending. They took $3,000 from us and still could not figure out what was wrong with our puppy. Then treated us like killers when we wanted to discharge her because they were INCOMPETENT! Our 13 week old puppy was there from Friday to Sunday and refused to eat. I visited her Saturday and she ate for me. But once the food was gone, I asked for more and they said they would take care of it and basically told me to leave. I asked if they would please call me if she still refused to eat and I would come back. They said they would. I called again Saturday night. The person who answered the phone wasn't sure if my dog had eaten but said they'd definitely call me if she hadn't and I told her I would come right in. We went to pick her up Sunday at 3:30 and they informed us she STILL HAD NOT EATEN! THEY NEVER CALLED ME! They had a Vet Tech discharge us. They didn't even have the courtesy to bring the doctor in to talk to us even though we spent a small fortune there for them to do NOTHING! I requested the doctor come in and when she did, she was nasty. Acted like she couldn't even be bothered. Please, I beg you...do NOT take your pet here.
They basically gave our puppy a death sentence. We ended up taking her to the Hilton Animal Hospital and they were fantastic! They properly diagnosed and are treating her. And now our puppy is on the road to recovery.
Go anywhere else but here. They have no clue what they're doing. They do not care about your pet. DO NOT GO HERE!