Upstate Vape at 512 Stone Road, Rochester, New York.

Horrible experience I don't ever recommend going. Both times I visited this store it was terrible. The last time and final time I bought a brand new vape. Within two weeks it broke when I went in to have it replaces with my receipt and all the pieces the told me that I didn't know how to use a charger correctly and I was stupid so when I called the store manager still within first 30 days they offered me 10 percent off a brand new one so basically I just spent 80 dollars I didnt have and then instead of returning faulty item because it was still within thirty day warantee they wanted me to spend more. They do not back there equipment or value their customers. Absolutely will never go there again. I do not recommend