Nu-Look Collision Lyell Ave at 1931 Lyell Avenue, Rochester, New York.

When driving through an ATM lane, a 6 inch bollard/pipe jumped in front of my wife's car and tore the side view mirror off its mount. I drove to the Lyell Ave. shop to get an estimate for repairs. I met with Andrew Patchett and he quickly got on the phone and computer, located the new part to replace the mirror, and told me that they could replace the mirror assembly that day. I left the car and was shuttled home and back to the shop in about 31/2 hours to pick our car that was washed and the interior cleaned. Andrew, and the shuttle driver, Xavier Santos, should be commended for their courtesy and professionalism shown to me.