Austin-Spencer Automotive Collision Repair Center at 2433 Brighton Henrietta Town Line Road, Rochester, New York.

The latch on my driver's side door got frozen in the wrong position this morning when I was trying to leave for work. I called and they had me swing by right away so they could help. They got it functional to get me to work and had me follow up in the afternoon to make sure it was actually working and the cold was the only problem. They thawed it out, got the latch working, and washed my car before sending me on my way! The customer service was excellent and everyone was polite. They treated me like family and made sure I'd be safe. I'll definitely be back with any issues I have in the future.