Lanie Bittner, Associate R.E. Broker, RE/MAX Plus at 2171 Monroe Avenue, Rochester, New York.

From the moment I spoke with Lanie, I knew she was special. Our mother moved to a senior apartment and we needed to sell her house. No one in our family lived in Rochester. Lanie came highly recommended and she did not disappoint. She patiently waited for our mom to move out and then did extensive market research to make sure we fixed up the house appropriately and priced it appropriately. She made great recommendations for quick fixes, found the people to make the fixes and managed all the work. She priced the house perfectly - we sold the house the first week on the market (in December!) and closed in weeks. She helped us find a lawyer and basically managed the entire process. She was thoughtful at every step of the way but most of all TOTALLY RESPONSIVE. That is great service. She returned every call or email in record time and always kept us in the loop. I cannot recommend Lanie enough. You will be lucky to have her!